Delete Your Data

Request account deletion

1. Email support@moroccoplay.com with the subject Morocco Play data deletion.
2. Include your full Player ID, if available, and player name. For Google, Facebook or email sign-in, include the email used for that Morocco Play account and send from it when possible.
3. Say that you want your Morocco Play account and associated personal data deleted. If you played as a guest or cannot access the original email, explain that so we can help identify the account.

Request data deletion

Never send passwords, login codes, access tokens or full payment-card details. We may request non-secret information to verify account ownership before acting.

What the request covers

A full account request covers your account and linked sign-in information, profile and stored image, friendships and invitations, and identifiable game/progress data under our control. It also covers historical chat or voice information from older versions where it remains. Data may be deleted or anonymized as appropriate. Account deletion removes access to the account, progress and remaining in-game benefits.

Some transaction, dispute, security or legally required records may need to be retained. Backups and provider logs may expire separately from active records. We will explain relevant exceptions and the expected handling timeline when responding, and confirm completion. Another player's independent copies are outside our control.

Other privacy requests

If you want to change or remove particular profile information or disconnect a sign-in provider while keeping the account, describe that in your email. We will confirm what can be done and its effect on future sign-in. This is a support request, not an automatic partial-deletion feature.

Local data, providers and purchases

Clearing Morocco Play site data in your browser or app storage on Android removes local cached information and may sign you out; it does not itself delete the online account. Removing Morocco Play in Google or Facebook settings stops that provider connection but does not delete information already stored by Morocco Play. Deleting your Morocco Play account does not delete your Google or Facebook account.

Deleting an account does not automatically request a purchase refund. For a Google Play purchase issue, use Google Play's order/support process or contact support@moroccoplay.com with the order reference, never your payment credentials.